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Repair Manager

Organisieren Sie die optimale Zuordnung von Reparaturen zu Ihrem Werkstattnetz

What if you would have all the tools to manage your repairs in one place?

  • Manage the composition of your contracted repair network
  • Optimize the performance of your network
  • Distribute repairs to the most optimal body shop
  • Increase the share of repairs handled within your network
Office setup rm

Manage the composition of your contracted repair network

Map all relevant aspects of your network to create the optimal network composition:

    • Collect and store all relevant body shop data in one centralised database
    • Optimise the composition of your network based on body shop performance and developments in your repair portfolio
    • Allow your network partners to manage their own profiles
    • Add specific data or variables that are important to your company
RM composition C

Optimise the performance of your network

Optimise the performance of your network partners by giving them realtime insight in performance and benchmarks:

  • Get detailed real-time insights into relevant aspects of your repair portfolio, such as repair cost insights, process insights, key-to-key times, and many more
  • See insights on various levels such as body shop, chain, vehicle brand, driveline, etc
  • Create and share scorecards per body shop to provide insight into performance and promote desired behaviour
  • Connect other data sources to create even more insights
RM Optimise C

Distribute repairs to the most optimal body shop

Automate the matchmaking between damages and the most optimal body shop:

  • Implement business rules for distributing damages to eliminate manual actions
  • Easily adapt to changing circumstances (agreements, quotas, new vehicle brands, qualifications, etc)
  • Prioritise body shops based on weighted scores on KPIs that matter to you
  • Predict the impact of your distribution settings on KPIs
RM Distribution C

Increase the share of repairs handled within your network

Create an easy and uniform process to increase the conversion to your contracted repair network:

  • Connect all channels to the same, uniform process (online, call, app, broker, banking, etc)
  • Measure the performance of each channel
    • Optimize the conversion to your network step-by-step
RM Increase

The heart of our solution: the true performance comparison model

See how body shops really perform with the use of our machine-learning models:

  • Compare true cost performance of your network partners
  • Get insight into true performance on other KPIs such as sustainability of repair, waiting times and key-to-key times
  • Use insights to optimise network composition, performance and repair distribution
RM Performance Model C

Request a demo!

Laden Sie unser kostenloses Whitepaper herunter

How leasing companies can use data to improve repair distribution and reduce costs

Leasingunternehmen agieren in einem sehr volatilen und wettbewerbsintensiven Umfeld. Ein kostengetriebenes Segment, in dem die Kundenzufriedenheit immer wichtiger wird. Hinzu kommt, dass die Fahrzeuge immer komplexer werden, was zu schnell steigenden Reparaturkosten führt. In diesem Fall wird erläutert, wie Sie als Leasingunternehmen diesen Herausforderungen mit Hilfe der Openclaims Repair Distribution Engine begegnen können.

Dieser Download ist in Englisch