Digital, branded eFNOL for consumers to report a claim
Have your clients report claims digitally in your online, branded environment. Create and optimize your question sequence and create answer-based logic to support each type of claim.
Track-and-trace environment for full transparency of claim status
Give your clients full insight into every step of the claims process. Avoid status calls to your customer service department and optimize the customer experience.
Create and manage consumer touchpoints throughout the journey
Easily optimize customer experience by creating and optimizing touchpoints via e-mail, text, or Whatsapp.
Analyze every detail of your customer interaction
Get full insight into data on every aspect of your customer journey with the integrated dashboard. It’s the basis for agile optimization.
Openclaims is your end-to-end solution for claims and repair management.
Provide your customers with a seamless claims and repair journey. A digital-first process for an exceptional customer experience.
Create touchless workflows, gain valuable data insights and automate claims handling.
Organize data-driven allocation of repairs to your contracted body shop network.
Create digital repair workflows, connect all stakeholders involved and manage your contracted body shop network.
Free white paper: How to deal with increasing complexity in vehicle body repair
How can your organization arrange high-quality and safe repair while keeping repair and associated process costs under control? Our white paper provides an overview of how increased vehicle complexity affects body repair and offers concrete guidelines for dealing with these developments.
- Insights in the effect of new technology on vehicle repair complexity
- Clear guidelines for dealing with these developments as an insurer or fleet owner