Build fully automated repair workflows
Create workflows and assign user roles for your repair process. Define roles for each party involved, such as your internal departments, your body shop network, and loss adjusters.
Communicate efficiently with all involved parties
Exchange repair assignments, data, calculations, pictures, approvals, and invoices with your body shop network and loss adjusters.
Get insight and control on individual case level
Give internal and external actors their own role in the repair process, based on your workflows. Let them manage their tasks in their own case management environment.
Analyze every detail of your repair process
Get full data insight into every aspect of your repair process as a basis for agile optimization. The integrated dashboarding gives you the tools to make data-driven improvements to the process.
Flexibly manage your body shop network
Flexibly manage the composition of your repair network. Allow each body shop to manage its own profile and settings.
Openclaims is your end-to-end solution for claims and repair management.
Provide your customers with a seamless claims and repair journey. A digital-first process for an exceptional customer experience.
Create touchless workflows, gain valuable data insights and automate claims handling.
Organize data-driven allocation of repairs to your contracted body shop network.
Create digital repair workflows, connect all stakeholders involved and manage your contracted body shop network.
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How rhion reaches maximum efficiency and satisfaction in vehicle repair
Since the start of 2021, rhion uses the Openclaims SaaS platform to provide the MGA with a digital solution to connect the value chain and deliver a high-end driver repair journey to its customers. Results: a touchless backend process and high customer satisfaction.