The all-in-one platform for Repair Management

Grip | Control | Insight

Visual-Componenten-Repair-Manager-V2
Used by our customers to distribute 500,000+ damages yearly

Powerful features, designed to make your life easier

Optimal Control

Gives you optimal control over costs and other relevant KPIs

Cost Saving

Enables you to save substantially on repair (related) costs

Time Saving

Makes your life easier by simplifying repair management tasks

Smoother Processes

Automate your processes and improve the overall efficiency of your operations

Self Service

Enables you to flexibly manage your complete way of working, without the need of IT

Solution modules

Body Shop Finder-1 (1)

Body Shop Finder

Allow your customers, service staff and agents to find the optimal body shop in just a few seconds (or connect directly with our APIs).

One source of truth
Minimize cost for customer contact
Detailed steering possibilities

Network Manager

Network Manager

Manage all relevant information about your (contracted) body shops in one place: contract details, certifications, SLAs, technical capabilities, services, and much more.

Detailed body shop profiles
Efficient supplier management
Basis for steering rules and network development

Distribution Engine-2

Distribution Engine

Configure business rules for steering damages to the best-suited body shop. Match damages using input from the 'Body Shop Finder' and the 'Network Manager' database.

Self-service configuration
Optimal matchmaking
Significant repair cost reduction

Insights-2

Insights

Analyse real-time data from your repairs, your (contracted) network, monitor performance metrics, and create actionable dashboards. 

Combine data sources
Share dashboards with stakeholders
Create your own insights

Cost Performance Monitor

Cost Performance Monitor

Our advanced machine-learning models monitor individual body shops' true cost performance by analyzing each repair on hundreds of different variables.

Compare apples with apples
Significant repair cost reduction
Based on historical repair data

Steer Damages Efficiently with Business Rules

The Distribution Engine enables automated damage routing to the ideal body shop through configurable business rules. Easily set criteria, ensure only qualified shops receive cases, and optimize repair costs by selecting top-performing options.

test freeform RM
Digitisation is an important part of our focus of continuous and fast innovation. Repair Manager helps us achieve this ambition and allows us to create our own processes
Procurement Director
Top 3 global leasing company

Frequently Asked Questions

Who is Repair Manager designed for?

Repair Manager is designed for insurers, leasing companies, fleet managers, and mobility providers who need an efficient way to manage and allocate repair jobs. It helps improve workflows, reduce repair costs, and improve transparency in the repair process.

How does Repair Manager match repair jobs with the right body shop?

Our business rule engine allows you to use variables such as location, availability, repair capacity, expertise, service-level agreements, and any other data point you would like to use, to assign each job to the most suitable body shop. This ensures faster turnaround times and optimized repair network utilization.

 

Can I customize repair allocation based on my business needs?

Absolutely. You can configure business rules based on your priorities, such as cost efficiency, key-to-key times, service quality, or customer-preferred body shops. This ensures your repair strategy aligns perfectly with your business goals.


 

How does Repair Manager help me manage my network?

Repair Manager gives you full control over your contracted repair network, allowing you to manage certifications, monitor performance, ensure compliance with SLAs, and optimize repair distribution. It provides real-time insights into key metrics like repair times, costs, and customer satisfaction.

 

What data does Repair Manager collect and make actionable?

Repair Manager transforms repair cycle data into insights you can act on, including line-item calculation data, turnaround times, repair costs, shop performance, capacity utilization, and customer satisfaction. These insights help you optimize repair processes, reduce costs, and improve service quality.

 

Does Repair Manager work with my own, or third-party, networks?

Yes, Repair Manager is flexible and supports both your in-house repair network and third-party providers. You can manage all repair jobs from a single platform, regardless of the network structure.

 

Can Repair Manager integrate with my existing claims management software?

Yes, Repair Manager seamlessly integrates with most claims management systems via APIs. This allows for real-time data exchange, ensuring a smooth, automated workflow without disrupting your current operations.

 

Is there a trial or demo available?

Yes, we offer a demo and a test-drive where you can explore Repair Manager’s features and benefits! Get in touch with us to schedule a personalized session.

 

Book a test drive

Get hands on with Repair Manager

Related resources

How to deal with increasing complexity in vehicle body repair
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How to deal with increasing complexity in vehicle body repair

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Why the Nearest Repair Shop Isn’t Always the Best Choice

Feb 11, 2025
Driving complexity – managing repairs in advanced vehicles
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Driving complexity – managing repairs in advanced vehicles

Oct 12, 2023

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