The integrated platform for repair lead handling

Lead Manager brings all your channels together — dealership and OEM websites, driver apps, captive platforms, third-party providers, eCall, etc. — into one seamless digital workflow. Every lead flows directly to your certified repairers, reducing leakage and maximising the share of damage handled within your network.

Absolutely. The intake is fully configurable — you decide the questions, the logic, and the sequence to fit your workflow. It is styled in your own look and feel, so customers experience a consistent, recognisable journey from start to finish.

The intake captures everything needed right from the start — photos, documents, and structured answers. Customers can also complete digital signing, such as rental agreements, cutting paperwork and keeping the process fully compliant.

Our Smart Routing Engine automatically directs leads to the most suitable dealer and body shop, based on business rules set by you (e.g., location, availability, etc.). 

Yes. Lead Manager plugs straight into your existing processes and tools, such as marketing databases or CRM systems. Customer and vehicle data is automatically enriched, and follow-up actions appear directly in your back office for smooth, timely handling.

Lead Manager gives you real-time dashboards on channel performance, lead conversion, and customer satisfaction (for example through NPS reviews). These insights make it easy to spot improvements and keep your processes moving forward.

Our team is ready to walk you through the entire process — from intake to repair completion — and show how Lead Manager drives conversion, strengthens cooperation, and delivers seamless customer journeys. Get in touch for a personalised walkthrough and see the difference for yourself.